Shipping policy

At Artistic Apparel, we aim to deliver your orders quickly and efficiently while ensuring a smooth shopping experience.

1. Order Processing & Dispatch

  • All orders are typically processed and shipped on the same day.
  • Once your order is dispatched, you will receive tracking details via email and SMS.

2. Delivery Time

Domestic Orders (India)

  • Estimated delivery time: 5–7 business days
  • Delivery may vary depending on:
    • Location accessibility
    • Seasonal demand
    • External factors beyond our control

International Orders

  • Estimated delivery time: 7–12 business days
  • Delivery time depends on:
    • Destination country
    • Local courier services

3. Change of Delivery Details

To update your delivery address or contact details, please contact us as soon as possible:

📧 artisticapparel26@gmail.com
📞 +91 7984817081

We will coordinate with our logistics partners to make the changes where possible.

4. Urgent / Express Delivery Requests

For urgent deliveries (occasions, events, etc.), please contact us:

📧 artisticapparel26@gmail.com
📞 +91 7984817081

We will do our best to prioritize your order, though faster delivery cannot be guaranteed in all cases.

5. Delivery Delays

  • We strive to deliver all orders on time.
  • However, once shipped, delays caused by third-party courier services are beyond our control.
  • We are not liable for delays due to:
    • Natural events
    • Transport disruptions
    • Government restrictions or unforeseen circumstances

6. Shipping Charges

Domestic Orders (India)

  • ✅ Free shipping on all orders

International Orders

  • Shipping charges are calculated at checkout based on your location.

7. Order Cancellation

  • Orders cannot be canceled once placed in most cases.
  • However, you may contact us immediately after placing the order, and we will try to assist.

8. Stock Availability

  • We strive to maintain accurate inventory.
  • In rare cases of stock unavailability:
    • We will contact you
    • Offer alternatives or solutions

9. Duties & Taxes

Domestic Orders

  • GST is included in product prices.

International Orders

  • Import duties and taxes may apply depending on your country.
  • These charges must be paid by the customer upon delivery.
  • If refused:
    • We are not responsible for non-delivery
    • No refund or support will be provided

10. Contact Information

For any shipping-related queries:

Artistic Apparel
📍 F1143, 2nd Floor, Laxmi Textile Park,
Sachin GIDC, Surat, Gujarat – 394230, India

📧 artisticapparel26@gmail.com
📞 +91 7984817081