Privacy policy

At Artistic Apparel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website ArtisticApparel.com or interact with our services.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

a. Personal Details

  • Name
  • Billing & shipping address
  • Phone number
  • Email address

b. Payment Information

  • Credit/debit card details
  • Payment confirmation details
    (Note: Payments are securely processed by third-party providers.)

c. Account Information

  • Username and password
  • Preferences and settings

d. Order & Transaction Data

  • Products viewed, added to cart, or purchased
  • Order history, returns, and exchanges

e. Communication Data

  • Messages sent to us via email or customer support

f. Technical & Usage Data

  • IP address
  • Browser and device information
  • Website usage and interaction behavior

2. How We Collect Information

We collect information in the following ways:

  • Directly from you (when you place orders, create accounts, or contact us)
  • Automatically (via cookies and website tracking technologies)
  • From service providers and partners (such as payment processors and analytics tools)

3. How We Use Your Information

We use your information to:

a. Provide Our Services

  • Process orders and payments
  • Deliver products
  • Manage your account
  • Provide customer support

b. Improve Your Experience

  • Personalize product recommendations
  • Enhance website functionality

c. Marketing & Promotions

  • Send offers, updates, and promotional messages
  • Display relevant ads based on your activity

d. Security & Fraud Prevention

  • Detect and prevent fraudulent transactions
  • Protect your account and our platform

e. Legal Compliance

  • Comply with legal obligations
  • Respond to lawful requests from authorities

4. Sharing Your Information

We may share your information with:

  • Service Providers (payment processors, shipping partners, IT services)
  • Marketing & Advertising Partners
  • Legal Authorities when required by law
  • Business Transfers (e.g., merger or acquisition)

We do not sell your personal data.

5. Third-Party Services (Shopify)

Our store is powered by Shopify, which helps us operate our online business. Your data may be processed by Shopify and its partners to:

  • Provide secure transactions
  • Improve services
  • Enable analytics and marketing features

6. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze traffic and usage

You can disable cookies in your browser settings, but some features may not work properly.

7. Data Security & Retention

We take reasonable steps to protect your information, but no system is 100% secure.

We retain your data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Receive a copy of your data
  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

9. Children's Privacy

Our services are not intended for children. We do not knowingly collect data from individuals under 18 years of age.

10. International Data Transfers

Your information may be stored and processed outside India. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions or wish to exercise your rights, contact us:

Artistic Apparel
📍 F1143, 2nd Floor, Laxmi Textile Park,
Sachin GIDC, Surat, Gujarat – 394230, India

📞 +91 7984817081
📧 artisticapparel26@gmail.com
🌐 ArtisticApparel.com